Terms of use

These terms explain the current SayDutch learning service and the boundaries of planned features.

Using the service

An email account is required to enter the app. Provide accurate account information, keep credentials private and use only accounts you are authorised to use. You are responsible for activity under your account until you report a security problem or delete it.

Learning content

SayDutch provides original practice for Dutch language, civic-integration preparation, sustainable living themes and healthcare communication. It does not guarantee an exam result and is not an official government, immigration, legal, medical or professional-certification service. Confirm current exam and professional requirements with the responsible Dutch authority.

AI and speech features

AI feedback can be incomplete or wrong and should be treated as practice guidance. Do not enter confidential patient, employer, financial or identity information. Pronunciation guides are approximations for support; the Dutch audio is the reference. Device speech services may have separate terms.

Points, themes and future purchases

Petals are earned learning points with no cash value. Paid SunDrops and real-money purchases are not currently available. If purchases launch, price, refund, entitlement and platform-billing terms will be shown before payment. We may rebalance free rewards without taking away a paid entitlement.

Community and avatars

Live community posting and AI face generation are not currently available. Preview cards do not publish data. When community features open, the Community Rules, consent controls, reporting, blocking and moderation will apply.

Availability and changes

We may maintain, improve or discontinue features and may temporarily restrict access for security or reliability. We will avoid materially changing paid entitlements without an appropriate remedy. These terms and the privacy notice will be updated before materially different data use or paid/social features launch.

Ending an account

You may permanently delete your account in the app. We may restrict an account used for abuse, unauthorised access, fraud, harassment or attempts to disrupt the service. See the deletion guide and privacy policy.

Contact

Use the support page for account, content or policy questions. Last updated: 15 August 2026.