Delete your account

You can permanently remove your account and associated synced learning data directly through the secure app.

Secure deletion pathway

Open Account & sync using the button below.
Sign in to the account you want to remove.
Tap Delete account & data.
Enter the account password and confirm permanent deletion.

What is deleted

The live account record, email association, password hash, verification and reset tokens, active sessions, synced progress, lesson scores, adaptive review schedule, selected interests, preferences, Petals, theme unlocks, avatar settings, wardrobe wishlist, saved outfits, notebook content, tutorial status and community-consent choice are deleted immediately. Community posts, reactions, blocks and public profile data associated with the account are also removed. Local HoiDutch learning data on the current device is cleared.

What may be kept and for how long

An encrypted historical copy can remain inside access-restricted rotating backups for up to 30 days after deletion. It is unavailable in the live service and expires automatically through backup rotation.

Limited community report, moderation-decision, dispute, fraud-prevention or transaction/accounting records may be kept only where required to protect users, resolve a dispute or meet a legal obligation. These retained records are restricted and are not used to restore the deleted account. Google Play manages payment details and subscription cancellation separately; deleting HoiDutch does not itself cancel a Play subscription.

If you cannot sign in

Use “Forgot password?” in Account & sync first. A reset link will be sent if the email belongs to an account. After resetting the password, return to this page and complete the secure deletion steps.

Open password recovery